If you are trying to upgrade your Huddly App, but the upgrade fails because of a network issue, you will get this error message:

Possible reasons for this error message:

• You have a firewall that is blocking the Huddly App‘s access to download and upgrade. Please check your network/firewall settings, and make sure the Huddly App has been validated/given access. Try again.
• Check your internet connection/network settings and try again.

If you are still experiencing problems with the Huddly App and need help with troubleshooting, please contact the reseller/distributor you purchased your camera from.