We have released a fix for an issue where you are unable to stream video from the Huddly L1 camera when you have software firewalls installed. This fix was introduced in Huddly IP Camera Windows Software 7.3.1 and can be downloaded from here.

This fix adds an initial ~5 seconds before the video starts. Huddly is currently looking into how we can avoid this delay. For detailed software release notes please see Huddly Software Releases.

If you want to manually apply the workaround please follow the below steps.

Go to %programdata%\Huddly\Config and edit the HuddlyCameraService_settings.json file.

Change the following values:

 “RtspConnectionTimeout”: “1000″,
 “CameraReconnectDelayWhenStreaming”: “5000″,
 “CameraErrorTimeoutWhenStreaming”: “3000″

To:

 “RtspConnectionTimeout”: “10000″,
 “CameraReconnectDelayWhenStreaming”: “10000″,
 “CameraErrorTimeoutWhenStreaming”: “10000″,

Save changes and restart the HuddlyCameraService or reboot the computer.

Huddly L1 camera should now be able to stream when you have software firewalls installed. This workaround also adds an initial ~5 seconds before the video starts.